© 2011 Sixhills Consulting LtdCommodity Group: Application Development & MaintenanceOverviewWhat is it and What Matters?1. Description2. Key Features• Development of bespoke applications – projects covering full lifecycle from analysis to testing and deployment• Maintenance of same• Applications support and operations covered in IT services• Project-oriented, discretionary capex spend• Heavily customised applications are close to bespoke with significant maintenance burden• Method, location and pricing models are interlinked• Build vs. buy decisions are critical – clients may have significant bespoke legacy (often key operational software)• Management/control of Intellectual Property is importantInformation Technology Sourcing FundamentalsP18
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